Trakster

Trakster® is a fully web-based software application designed specifically for public works operations using the latest Microsoft ASP.net and SQLServer database technologies. Trakster was developed, from the ground-up, based on industry best practices, the latest software technology as well as the founder's 30 years of management consulting experience in public works. Washington D.C. Solid Waste Management Administration has recently implemented the ServTrak and FieldTrak modules - more....

Trakster promotes excellence by implementing & maintaining successful business practices for your public works customer service and field operations. Excellence in public works requires setting high expectations for employees, customers and management and delivering results to meet those expectations. Trakster provides the performance-based tools needed to facilitate & motivate efficient operations, effective customer response & supervisor/employee accountability.

Trakster is a 'performance' based system designed as a 'One Stop' data source for day-to-day public works operations. Trakster consists of three main modules - which may be deployed independently or together as a fully integrated system.

ServTrak – the customer service module delivers the critical information your organization needs to effectively manage customer services and work requests.

FieldTrak – the field operations module provides performance measurement features to improve efficiency related to routes, employees & equipment.

RightTrak - the new inspection/ enforcement module tracks NOVs, Warning tickets as well recycling & other inspections providing full integration with ServTrak customer services features.

Return on Investment - Considering your investment in equipment and employees, Trakster provides significant opportunities for savings and service improvements through its performance-based measures and reports. Within FieldTrak, ‘Activity’ measures are valuable in evaluating performance accomplishments & costs by route, labor, equipment, and disposal elements – for any activity such as recycling, heavy trash or appliance pickup, special events, and scheduled garbage collection. Trakster outputs have been proven to support decision-making to consolidate/revise routes, revise service levels, get reimbursed for services, acquire/retire equipment, weigh disposal options, as well as reward & counsel employees.

Low-Cost Hosted Solution - PWS offers an internet ‘hosted’ version of the Trakster application that requires little or no upfront investment in hardware, software or IT support (required by typical ‘client-server’ software). This version is simple to deploy and especially suited and priced for smaller city or county operations with 5-20 crews deployed per day. Users access the software on a secure server from any computer with a web-browser and internet connection. Key performance data can be downloaded at anytime using the reporting tool. A monthly (or annual) service fee covers initial setup as well as the software, data storage/backup, and support.

Public Works Solutions LLC was formed in 2002 with the primary goal of developing practical, creative solutions for public works operations - leveraging the latest technology applications with streamlined business processes and active employee involvement.